What is an IPPIN and where do I enter this?

An Identity Protection PIN (IP PIN) is a six-digit number that prevents someone else from filing a tax return using your Social Security number. The IP PIN is known only to you and the IRS and helps to verify your identity when you file your electronic or paper tax return. If you received the IPPIN because you were a victim of ID theft, the IRS sends the new PIN to you each year via the US [...]

How do I delete my account?

If you wish to have your account deleted, please send an email to customer service providing your account information and request for the inforamtion to be removed. You can do this from the Customer Service option listed on the [...]

How do I log out?

For 2018: To log out, click on back to account, which is at the top right of the screen. This will take you back into the OLT ONE account. Then you will find a little person icon at the top right of the screen. Click on this and then choose log out. For 2019, 2020, and 2021: There is a log out option in the left margin of the tax year screen.(last tab in [...]